Frequently Asked Questions
How long does shipping take?
We will make reasonable efforts to deliver the order within 24 hours if it is in ex-stock. If available on backorder, it may take 3 -4 weeks.
When will I receive my order?
Once we handed over to courier service, they may take another one or two days to deliver it to you. Shipping and delivery times provided are estimates and may vary based on your location and other factors.
My order has been dispatched, can I track it?
Yes. We will send you the tracking number provided by the courier company.
Do you offer a guarantee?
All items guaranteed by us. Apart from that all branded items come with one-year warranty.
Can I return my items?
Our refund and returns policy lasts 14 days. If 14 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Our Returns and Refund Policy governs the process and conditions for returning products and seeking refunds. Please refer to the policy provided on our website for more information.
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Can I change or cancel my order?
Yes. But you will have to change or cancel your order before we ship it.
What method of payment do you take?
You can pay by credit card, debit card and or by bank transfer. Or else, you can visit to CYBER TECHNICS and pay by cash.
What are the available delivery methods?
Over the counter and by courier service.
Do you offer promotional discounts?
Yes. Items mention as SALE comes with promotional discount.
What happens if an item is damaged during shipping?
Ask the courier to fill out a damage report upon delivery. Inspect the package and document the damage with photographs or videos. File a damage claim procedure, providing all the required information. Stay in contact with the carrier or logistics provider for updates about your claim
Can I request a quotation?
Yes. Please use add to quote button available on the detail page. Once you add all required items, go to quote page and request the quotation. We will replay you with in 24 hours.
